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Mathew Montenegro Resume 

Professional Summary

Dedicated professional with a decade of diverse experience in customer service, logistics,and event management. Skilled in coordinating private events, optimizing delivery operations,and streamlining processes to enhance efficiency and client satisfaction. Proficient in utilizing tools such as Adobe Cloud and Microsoft Suite to manage complex tasksand foster strong client relationships. A results-driven individual with asolid educational background in Communicationsand Public Administration recognized for maintaining high standards of service in dynamic, fast-paced environments. Adeptat multitasking, problem-solving,an

Work Experience

June 2024 - Present

Delivery Driver, Mini Melts Ice Cream, Anaheim, CA

Ensure timely delivery of premium ice cream products, maintaining customer satisfaction and product quality. Optimize delivery routes to reduce fuel costsand improve on-time performance. Maintain delivery vehiclesand monitored temperature controls to preserve ice cream quality.

February 2024-April 2024

PR and Sponsorship Intern, Film Festival at Hollywood Park, Los Angeles, CA

Draft compelling pitches to engage potential sponsors - Conduct thorough research to gather contact information for major and small companies - Manage outreach efforts through strategic pitching based on previous sponsorship history - Build relationships and effective communication with sponsors.

July 2022-May 2024

Private Charter Specialist, Newport Landing, Newport Beach, CA

Managed high-volume customer service over the phoneand in person. Managed complex logistics for high-profile charter events. Streamlined event planning processes to boost client satisfaction. Nurtured key relationships to maintain a customer baseaddressing clients' needs

Education

August 2022- June 2025

California State University-Fullerton, Fullerton, CA | Bachelor's Degree in Communications, Emphasis in Public Relations

Graduated with Deans List honors from Spring 2023- Spring 2025, focusing on strategic communication, and PR campaign development.

August 2022- June 2025

California State University-Fullerton, Fullerton, CA | Minor in Public Administration, Political Science 

Phi Alpha Alpha Honor Society Member

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August 2018- May 2022

Associate of Arts in Communications, Orange Coast College, Costa Mesa, CA

Deans List Honors Spring and Fall 2020-2022

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